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Charge 5 is stuck on "goal" and keeps vibrating

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‎12-20-2024 08:39 - last edited on ‎12-20-2024 09:10 by Fitbit Moderator

‎12-20-2024 08:39 - last edited on ‎12-20-2024 09:10 by Fitbit Moderator

My Charge 5 is stuck on “GOAL” and keeps vibrating. I cannot remove or change it. 

Moderator Edit: Clarified subject

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‎12-20-2024 09:12

‎12-20-2024 09:12

Hi there, @Mornfog. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Charge 5 is acting odd. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend restarting your Charge 5 by following these steps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...

View best answer in original post

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4 REPLIES 4

‎12-20-2024 09:12

‎12-20-2024 09:12

Hi there, @Mornfog. Welcome to the Fitbit Community Forums. Thanks for bringing this to my attention. I'm sorry to hear that your Charge 5 is acting odd. I understand your concern, I will do my best to help you with this!

If you haven't done so yet, I'd recommend restarting your Charge 5 by following these steps. 

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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‎12-20-2024 12:52

In response to MarreFitbit

‎12-20-2024 12:52

Thanks! It worked!

Sent from my iPhone
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‎12-21-2024 20:29

In response to MarreFitbit

‎12-21-2024 20:29

Thanks! It worked. 

Best Answer

‎12-22-2024 02:25

In response to Mornfog

‎12-22-2024 02:25

@Mornfog Awesome! I'm glad to hear that the restart did the trick. 

I would like to invite you to visit our Health & Wellness where you will find great tips and encouragement from other members and if there's anything else I can do for you, please keep me posted!

Maria | Community Moderator, Fitbit


Was my post helpful? Give it a thumbs up to show your appreciation! Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! Als...
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