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Charge 5 - is the ECG app free to use?

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‎03-24-2022 07:03

‎03-24-2022 07:03

Am thinking about getting a Charge 5 (to replace my Charge 3 with faded display), am interested in the ECG feature, which I believe is available in the UK, but is it completely free to use? Not hidden behind a paywall?

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‎03-24-2022 11:24

‎03-24-2022 11:24

Hello @Walrus_Man and welcome to the Community.  I can confirm that the ECG is available in the UK and that it is free to use.  ECG country availability   Just so you are aware, the ECG wasn't available at all when the Charge 5 was released and was added in a firmware update.  So if your brand new, just out of the box Charge 5 doesn't have it, it should come in a firmware update in 24-48 hours.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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2 REPLIES 2

‎03-24-2022 07:54

‎03-24-2022 07:54

I'm in Australia, not the UK, but the ECG is free to use here. I haven't subscribed to Premium at this point and can use it.

Best Answer

‎03-24-2022 11:24

‎03-24-2022 11:24

Hello @Walrus_Man and welcome to the Community.  I can confirm that the ECG is available in the UK and that it is free to use.  ECG country availability   Just so you are aware, the ECG wasn't available at all when the Charge 5 was released and was added in a firmware update.  So if your brand new, just out of the box Charge 5 doesn't have it, it should come in a firmware update in 24-48 hours.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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