Charge 5 is tracking my calories too high

[Sgill88]

Myfitbit say I'm burning on average over 4000 calories a day.

Wich doesn't seem right. How do I fix this issue 

I just started working out. And.only do 30 minute workouts a few times a week

When I wake up I'm the morning it's already got 500to700 counted 

Send help

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Sgill88. Welcome to the Fitbit Community Forums and sharing the details about the issue with your Charge 5.

I was wondering if you've checked that your personal information (weight or other profile settings such as height, age etc) has been entered correctly? If you haven't done so yet, please double check your personal information to see if your weight and height were properly set. To update your profile, see How do I change the units of measurement in my Fitbit account?

Fitbit devices combine your basal metabolic rate (BMR)—the rate at which you burn calories at rest to maintain vital body functions (including breathing, blood circulation, and heartbeat)—and your activity data to estimate your calories burned. 

Your BMR is based on the physical data you entered in to your Fitbit account (height, weight, sex, and age) and accounts for at least half the calories you burn in a day.

[Sgill88]

@MarreFitbit   all of that information is correct is there anything else I can try is there a possibility this is correc