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Charge 5 is tracking too many calories burned

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‎05-07-2024 09:38 - last edited on ‎05-08-2024 07:31 by Fitbit Moderator

‎05-07-2024 09:38 - last edited on ‎05-08-2024 07:31 by Fitbit Moderator

Fitbit charge 5 calories are massively overestimated! 4000 steps  are saying 1500 calories used! Called help centre, followed their instructions and this hasn't worked! I'm at a loss!

Moderator Edit: Clarified subject

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‎05-07-2024 10:26 - edited ‎05-07-2024 10:28

‎05-07-2024 10:26 - edited ‎05-07-2024 10:28

Way put!  Fitbit includes your BMR (basal metabolic calories) that you are always burning just to stay alive: breathing, heart pumping, etc.  Normally these account for more than half of your daily calorie burn.
edit: but I see you have been with FItbit for 3 years so you must know that.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

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‎05-08-2024 05:22

In response to JohnnyRow

‎05-08-2024 05:22

You're right,I do know this! I would say that taking what you have said into account,the calories are still hugely overestimated! They also do not tally with previous scores for the same excercises,it's like my fitbit has developed a glitch that cannot be fixed!

Thanks for your response 

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