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Charge 5 isn’t holding a charge

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‎09-26-2022 17:41

‎09-26-2022 17:41

I charged my Fitbit to 100% this afternoon and 4 hours later only had 66% charge.  I thought this should keep a charge fir 5 days.  What’s up with this???

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‎09-27-2022 15:34

‎09-27-2022 15:34

@BL220 have you tried contacting Fitbit support team, they should be able to give you helpful suggestions on your issue.

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‎09-28-2022 11:43

In response to _Anthonyfair

‎09-28-2022 11:43

I spoke with them on live chat. They gave me recommendations but I was unsuccessful. The battery still doesn't work well. Today I tried to enter the live chat option and they blocked me from the live chat option. Yesterday I sent an E-mail, I hope they answer me. I do not have a year with the device and pay for 2 years of warranty. I hope you answer me. Then I write here the answer they give me.

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