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Charge 5 issues with connecting to Pixel 4a and syncing to Strava and Wahoo

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‎10-12-2021 01:12 - last edited on ‎10-13-2021 07:00 by

‎10-12-2021 01:12 - last edited on ‎10-13-2021 07:00 by

Bluetooth connection with pixel 4a does not work and sync with Strava and Wahoo phone apps does not work either.

 

 

Moderator edit: subject for clarity 

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‎10-13-2021 00:02

‎10-13-2021 00:02

My Pixel 4a (Android 12) BT connection is ok. Try factory reset (all data will be lost).

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4 REPLIES 4

‎10-13-2021 00:02

‎10-13-2021 00:02

My Pixel 4a (Android 12) BT connection is ok. Try factory reset (all data will be lost).

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‎10-13-2021 00:15

In response to Neexar

‎10-13-2021 00:15

Which device? Reset the charge 5?

 

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‎10-13-2021 00:31

In response to HaBoGer

‎10-13-2021 00:31

At first the charge. If it does not help, then pixel (make sure it synced with google servises, and copy all data (photos, documents) to PC for preventing data loss).

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‎10-13-2021 08:11 - last edited on ‎11-28-2024 11:36 by Fitbit Moderator

In response to Neexar

‎10-13-2021 08:11 - last edited on ‎11-28-2024 11:36 by Fitbit Moderator

Welcome to the Fitbit Community, @HaBoGer and @Neexar.

@Neexar I appreciate your participation in the Forums and your efforts to help other users. 

@HaBoGer Thanks for the details shared in your post. I appreciate your efforts and recommend following our troubleshooting tips in this help article: Why won't my Fitbit device sync? Regarding the issue with Strava and Wahoo, please confirm the steps to connect your Fitbit account with another app in How do I connect my Fitbit account with another app?

Hope this helps. 

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

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