06-09-2024
06:50
- last edited on
06-09-2024
09:51
by
MarreFitbit
06-09-2024
06:50
- last edited on
06-09-2024
09:51
by
MarreFitbit
This is the second night in a row, I wake up to check the time and my battery went from 100 yesterday as I charged it after having the same thing happen the night before and it has shut off and the battery completely drained. Have a charge 5. Never had a problem with my previous fit but charge 2 model and this is hella annoying. Seems to be a malfunction or a problem with this model. Can this be fixed?
Moderator Edit: Clarified subject
06-09-2024 13:31
06-09-2024 13:31
Hello @penny000lane
When my Charge 5 started having rapid battery drain, I restarted and recharged my device multiple times over several days. As soon as I noticed the battery% had a big drop, I restarted my device then put it on the charger, often doing this multiple times in a day. This process eventually got my Charge 5 "unstuck" and the battery life went back to lasting 6-7 days. Although there's no guarantee that this will work, it might be worth a try.
Rieko | N California USA MBG PE