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Charge 5 keeps turning off runs

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‎03-15-2022 10:26

‎03-15-2022 10:26

As I set out I'll let it know I'm going for a run and it'll start tracking. However it seems if anything brushes against the watch, whether it be the sleeve of my jacket/hoodie, it at best pauses the run, at worst it ends it. Running 5K to get back and find out the Charge 5 stopped tracking after 3 minutes. Is there a way to lock the screen or turn off its ability to be controlled by fabric?

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‎03-15-2022 14:31

‎03-15-2022 14:31

Hello @MLJB 

 

Unfortunately there isn’t a way to lock the screen yet but it would be really good if it were possible as this problem seems to affect quite a few people in the winter.

 

People have made suggestions and it would be a good idea to vote for them or leave a comment, if you would like to get your voice heard.

 

Water Lock During Exercise 

 

Rearrange Buttons  

 

In my case I jog with my sleeve rolled up a bit but it happened to me once too and I was shocked.  Now the weather is starting to warm up, hopefully it won’t be as much of an issue.

 

 I hope these links help a little bit.

 

 

 

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