help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 keeps turning on repeatedly

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-20-2024 04:20 - last edited on ‎06-23-2024 09:49 by Fitbit Moderator

‎06-20-2024 04:20 - last edited on ‎06-23-2024 09:49 by Fitbit Moderator

Hello -

Last night, the screen for my Charge 5 started turning on repeatedly.

I have tried the following:

- Toggle auto/manual screen wake
- Turn on Sleep and Do Not Disturb
- Toggle Always In Display
- Restart device
- Repair device
- Hard reset and reconnect
- Connect to charger

Is there anything else I should try? It's really annoying/distracting.

Best Answer
0 Votes
0 REPLIES 0