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Charge 5 lost a day after charging it

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‎05-31-2023 13:29 - last edited on ‎06-01-2023 04:18 by Fitbit Moderator

‎05-31-2023 13:29 - last edited on ‎06-01-2023 04:18 by Fitbit Moderator

I put on charge in the Evening at 2%; Fully charged in AM but lost a day.    (5/31 missed; 6/1 shown)

 

Moderator Edit: Clarified subject

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‎06-01-2023 04:22

‎06-01-2023 04:22

Hi there, @AKC.JR. Welcome to the Fitbit Community Forums. 

To better assist you, can you please provide more details of your issue? What do you mean by losing a day? Did you sync your Charge 5 before charging it? When was the last time you sync it before putting it on the charger?

If you remember the exact amount of steps or the name of the activity you performed, you can try manually logging the activity. To get more information about this, check this help article How do I manually log an activity or exercise?

Maria | Community Moderator, Fitbit


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