help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 not able to sync since 4.15 update (1 week 2 time)

‎05-05-2024 06:53 - edited ‎05-07-2024 06:02

‎05-05-2024 06:53 - edited ‎05-07-2024 06:02

After update 4.15 Fitbit sync apps,1 week 2 time same error, cannot connect the apps and use hard reset or 3 time button USB cable method same cannot solve our product bug and problem!
My UI set to "Traditional Chinese" to default language, why to non-All reset state to UI charge to English?!
I so angry on this moment😡😡, my charge 5 under during the warranty period, and i cannot connect Hong Kong "+85223194229" CS. Please "Direct Arrangement" change new watch!! and direct connect me "How to charge your damage product!!"😠😠

Video
My charge 5 Auto Flashing logo

Screenshot_20240505_174529.jpgScreenshot_20240505_210439.jpgScreenshot_20240505_180121.jpg20240505_174556.jpg

Best Answer
0 Votes
0 REPLIES 0