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2 weeks now it hasn't charged. Tried all suggestions to get it working. Currently on charger (again) for 2 hours and with reset (again). Cleaned all ports etc. It will bring up logo and sync with phone but other than that will not get past 1%. Bought Feb 2024.
Since you've tried the recommended troubleshooting steps without success, the next step is to contact Support (<-- click link), especially since your device is less than a year old. Complete the prompts until you get to the option to chat or call.
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