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Charge 5 not giving sleep score

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‎01-29-2025 13:05 - last edited on ‎01-29-2025 17:20 by Fitbit Moderator

‎01-29-2025 13:05 - last edited on ‎01-29-2025 17:20 by Fitbit Moderator

My fitbit charge 5 the time is incorrect & my sleep  score is not registering

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1 REPLY 1

‎01-29-2025 17:19 - edited ‎01-29-2025 17:21

‎01-29-2025 17:19 - edited ‎01-29-2025 17:21

Hey there @lucky2421, welcome to the Community! 

Thanks for letting us know about these issues with your Charge 5, let's try to fix it! 

One thing you could try is making sure your Fitbit is completely up-to-date. Sometimes, syncing issues can arise from outdated app versions. Updating the app as well as the watch to the latest version might help smooth things out and ensure the data transfers correctly from your Charge 5 to your phone.

You can also see this article to change the time! 

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