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Charge 5 not holding a charge

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‎01-17-2022 05:55 - last edited on ‎01-18-2022 05:20 by Moderator Alum

‎01-17-2022 05:55 - last edited on ‎01-18-2022 05:20 by Moderator Alum

Charged up the 5 on Saturday and dead this morning on Monday.

Why is it only lasting a day?

 

 

 

Moderator edit: format

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‎01-18-2022 05:20 - last edited on ‎12-06-2024 10:54 by Fitbit Moderator

‎01-18-2022 05:20 - last edited on ‎12-06-2024 10:54 by Fitbit Moderator

Welcome to the Fitbit Community forums, @Scoobey. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

See you around. 

Davide | Italian and English Community Moderator, Fitbit


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