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Charge 5 not recording sleep correctly

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‎01-31-2024 00:07

‎01-31-2024 00:07

Ever since the last software update, my Charge 5 have not been able to properly record my sleep pattern. Instead of the nice line, I just got blobs of bars. I've already reset the unit, so what's my next step?

10.0.0.0.1 192.168.1.254
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‎01-31-2024 17:15

‎01-31-2024 17:15

after the update I have this problem even after doing 2 resets and constant recharge to 100 %. Nothing works 

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