help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 not registering most info for 11/21/22.

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-22-2022 13:34 - edited ‎11-22-2022 13:35

‎11-22-2022 13:34 - edited ‎11-22-2022 13:35

No steps, the usual afternoon bike ride, aerobics, yoga.  It is showing bpm and sleep, date/time.  Mobile sync is an iPhone 7.  Everything looks normal for Sunday and history.   Today looks correct so far.  Does anyone have a solution?

Best Answer
0 Votes
1 REPLY 1

‎11-23-2022 05:11

‎11-23-2022 05:11

@eleesabailey There were some issues with Fitbit's servers yesterday for several hours that made synchronization impossible. Maybe that's why your data got lost.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes