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Charge 5 not showing Spo2 readings

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‎10-13-2021 11:13 - last edited on ‎10-13-2021 14:48 by Fitbit Moderator

‎10-13-2021 11:13 - last edited on ‎10-13-2021 14:48 by Fitbit Moderator

I need some help please. I don’t get any Spo2 readings in the morning. Got the premium sub. All the info I have found so far didn’t help me. Any ideas are welcome. Thanks. 

 

Moderator Edit: Clarified subject

Best Answer
45 REPLIES 45

‎10-25-2021 18:34

In response to FcTwente

‎10-25-2021 18:34

Hi there, @FcTwente and @LukmanC. It's good to see you again.

 

@FcTwente I'm glad you sorted this out with the help of our Support team. Thanks for explaining the steps that worked for you and I'm sure other members experiencing similar issues with the Charge 5 will find your post very helpful!

 

By the way, in case you and @LukmanC have some spare time, I’d like to invite you to visit our Health & Wellness board where you can find inspiring stories, meet more people and share tips to live a healthy, and active lifestyle.

 

Have a great rest of the week! 😊

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0 Votes

‎04-29-2022 17:02

In response to FcTwente

‎04-29-2022 17:02

It works in Switzerland but stops working in France when both countries are on the list of availability. Spo2 seems to be very delicate. I had the same issues with Charge 4. 

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0 Votes

‎05-09-2022 00:47

In response to LizzyFitbit

‎05-09-2022 00:47

Hi Lizzy,

 

Thanks for looking into the matter w.r.t SpO2. I am from India before purchasing this product saw lot of reviews on Amazon on SpO2 functionality. 

I am glad this will be fixed

Cheers

Wenkat N

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0 Votes

‎06-21-2022 02:45

‎06-21-2022 02:45

In the small print I found this 

 

Breathing rate, resting heart rate, heart rate variability, skin temperature variation and SpO2 are available with Ionic, Versa family and Sense devices only.

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0 Votes

‎06-22-2022 02:14

In response to Globetrottingki

‎06-22-2022 02:14

Charge 5 does SPO2. It is just very sensitive and suffers interruptions for nonvisible reasins. It isnalso not available in certai  counties which are however listed as bejng covered. It is all very unclear.Envoyé depuis mon appareil Galaxy
Best Answer

‎10-04-2022 20:20

‎10-04-2022 20:20

i am the same. I got my Fitbit charg5 a week ago and it showed the second night where it indicate i got 96% and the last couple days dont show at all. I tried uninstall the SP)@ and reinstalled it but still not working at all. I also restarted my fitbit from setting as well. I need some help from fitbit community desperately. Please give me some advice to rectify the issue.

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