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Charge 5 not syncing

6 hours ago - last edited 7m ago by Fitbit Moderator

6 hours ago - last edited 7m ago by Fitbit Moderator

My Charge 5 not syncing properly since yesterday. Tried everything to set it right. 

Moderator Edit: Clarified subject

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a minute ago

a minute ago

Hi there, @SubramanianTP. It's nice to see you around the Fitbit Community Forums. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that your Charge 5 is still not syncing. I understand your concern, I will do my best to help you with this!

To better assist you, please confirm that you've tried all troubleshooting steps recommended in this help article Why won't my Fitbit device sync?

Looking forward to hearing from you. 

Maria | Community Moderator, Fitbit


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