Charge 5 not tracking full Bike ride map on GPS Phone

[elmyrnvbo]

Hi all

I was wondering if anyone had this issue before:

I have the GPS turned on for Exercises > Bike on the device itself.

In the device's Settings , I have the GPS set to Phone.

So when I bike, I can see that the Fitbit is tracking my bike ride calories, kph, time, BUT once I sync the Fitbit on my iPhone, it does NOT show the full bike ride map.

I was wondering if my setting is correct to leave the GPS on "Phone", or should I set it to "Dynamic"?

I tried to set the GPS on in built gps, but it drains the device's battery quite fast : ( 

I have the phone on mobile data + the Fitbit app open on the phone + the bluetooth open + in Privacy on iPhone i have the location set to Always + the background app refresh set to Always.

So I don't know why is it not tracking the full bike ride map?

Maybe anybody has an idea what would be the correct settings to track the bike ride map as well?

After I sync the device with the mobile app, in the Fitbit dashboard i can only see the bike's calories, kph, and not the full bike ride map : (

Thank you!

[elmyrnvbo · Accepted solution]

Problem fixed, it was a silly mistake on my end:

i actually had GPS turned off in the settings in the dashboard , oops : ) 

I turned the GPS enabled on, for Bike, and it worked just fine, perfectly.

[Wibby]

That’s great!  Thank you for coming back and explaining how you fixed it!

You may well help some people with the same problem and they’ll be sure to check your solution first.

[elmyrnvbo]

Thank you @Wibby ! you are right, i find the forum very helpful along the Fitbit "journey" for a beginner like myself 🙂