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Charge 5 not updating

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‎08-08-2022 14:59

‎08-08-2022 14:59

Message that update available.  My Fitbit is not updating. (Charge 5). Any advice?  Thanks in advance

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‎08-09-2022 01:05

‎08-09-2022 01:05

Have a look at Fitbit's troubleshooting guide for update problems at https://help.fitbit.com/articles/en_US/Help_article/2047.htm

 

Hopefully, that will get you going again. If not then, as it says in the guide, it's probably best to contact customer support.

 

 

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1 REPLY 1

‎08-09-2022 01:05

‎08-09-2022 01:05

Have a look at Fitbit's troubleshooting guide for update problems at https://help.fitbit.com/articles/en_US/Help_article/2047.htm

 

Hopefully, that will get you going again. If not then, as it says in the guide, it's probably best to contact customer support.

 

 

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0 Votes