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Charge 5 only shows 5 dots on the screen

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‎01-29-2025 16:08 - last edited on ‎01-29-2025 17:15 by Fitbit Moderator

‎01-29-2025 16:08 - last edited on ‎01-29-2025 17:15 by Fitbit Moderator

Did soft and hard rests.  No luck.  Unistalled and installed FITBIT app.

Info from FITBIT 5 to SAMSUNG 24 OK,but this is what watchface shows other than the charging screen when connected.

Please help.

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‎01-29-2025 17:13

‎01-29-2025 17:13

Welcome to the Fitbit community forums, @Glenn911.

Thank you for confirming that you're having this inconvenience with the Charge 5.

Just to be clear, your device keeps syncing with your phone, right? In the meantime, please make sure that you've followed the steps provided in this article. 

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