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Charge 5 only works if it is constantly moved

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‎04-12-2022 01:36 - last edited on ‎04-12-2022 05:59 by Moderator Alum

‎04-12-2022 01:36 - last edited on ‎04-12-2022 05:59 by Moderator Alum

So I bought a charge five in December 2021 and now on April 12 2023 I  am checking my data on my THIRD charge 5  yes I  have  had TWO  replacement watches because THEY DON'T WORK.  What is worse,  having received this one yesterday and checking my sleep from last night I find again nothing is recorded because the charge 5 only works if it is constantly moved.   I  have spoken to customer services and it seems I cannot have a refund  for a product that doesn't work. So I  must keep sending the none working watch back  only to receive another none working watch...... you can tell this company is now owned by Google. 

 

 


Moderator edit: subject updated for clarity

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