help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 overrides GPS data on phone

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎04-24-2023 06:33 - last edited on ‎01-20-2025 12:37 by Fitbit Moderator

‎04-24-2023 06:33 - last edited on ‎01-20-2025 12:37 by Fitbit Moderator

When I start my walks, I start the GPS function on my phone.  After a mile, I start running and the Charge 5 starts a new exercise, overriding the phone.  This causes errors in the mileage tracking.

 

Why?

Best Answer
0 Votes
1 REPLY 1

‎04-25-2023 02:57

‎04-25-2023 02:57

Welcome back to the Fitbit community, @davidwagner!

I' highly suggest not to start a GPS based exercise on your phone but to do so on your Versa 4. To do so, please follow the instructions mentioned here:

 

How do I use GPS on my Fitbit device? 

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
Best Answer
0 Votes