Charge 5 - pair to phone

[fit2022bit]

Hello, my Fitbit is behind time by 10 minutes, and my Fitbit is not all the way programmed to my phone. Thank you.

Mr. LeRoy

Moderator edit:  removed personal information -

updated subject for clarity

[fit2022bit]

Hi, my Fitbit lost time it is 10 minutes behind time when my phone ring, my Fitbit vibrates, but it doesn’t do it anymore so what can we do? What can be done thank you looking for a reply.

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options