Charge 5 radiation burns on wrists

[Crumock]

I have radiation burns from the light on my wrists from my new charge 5. I got in touch with support who escalated it the new fit bit burns my wrist and still does not give me my SpO%. They got in touch by email to send them a photo etc but then they say that the email is not manned .

what is Fitbit playing at I’ve had four charge fours that didn’t work fully along with two charge 5 

I think Fitbit are playing hard to get in touch with so that my cancer or Parkinson’s gets me first

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options