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Charge 5 register my shower as swimming

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‎05-23-2023 13:08 - last edited on ‎05-23-2023 13:49 by Fitbit Moderator

‎05-23-2023 13:08 - last edited on ‎05-23-2023 13:49 by Fitbit Moderator

Fitbit register my shower/hair wash as swimming. Has anyone had similar experience?

 

Moderator edit: clarified subject.

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‎05-28-2023 09:47 - edited ‎05-28-2023 12:10

‎05-28-2023 09:47 - edited ‎05-28-2023 12:10

Hello @IvyPark and welcome to the Community.  Yes, other users have had similar experiences.  The accelerometer is constantly registering activity.  There are algorithms that analyze the data, looking for patterns.  I remember one user wrote and said she got a swimming exercise from folding laundry.  Fitbit calls its auto-recognition SmartTrack.  Obviously, it isn't perfect.  Here are some ideas:

  • Turn off swimming as an exercise.  Tap on your profile avatar on your mobile app > Activity & Wellness > Exercise > Swimming > move the toggle to off.
  • This is actually a better idea.  Fitbit now recommends that you avoid getting soaps and shampoos on the devices to avoid potential damage.  Fitbit Wear and Care  I recommend taking it off while showering.  In my Fitbit history, I had three trackers that weren't water resistant at all and couldn't be worn in a shower at all.  I kept that habit even when the devices improved.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-28-2023 09:47 - edited ‎05-28-2023 12:10

‎05-28-2023 09:47 - edited ‎05-28-2023 12:10

Hello @IvyPark and welcome to the Community.  Yes, other users have had similar experiences.  The accelerometer is constantly registering activity.  There are algorithms that analyze the data, looking for patterns.  I remember one user wrote and said she got a swimming exercise from folding laundry.  Fitbit calls its auto-recognition SmartTrack.  Obviously, it isn't perfect.  Here are some ideas:

  • Turn off swimming as an exercise.  Tap on your profile avatar on your mobile app > Activity & Wellness > Exercise > Swimming > move the toggle to off.
  • This is actually a better idea.  Fitbit now recommends that you avoid getting soaps and shampoos on the devices to avoid potential damage.  Fitbit Wear and Care  I recommend taking it off while showering.  In my Fitbit history, I had three trackers that weren't water resistant at all and couldn't be worn in a shower at all.  I kept that habit even when the devices improved.

Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS

Take a look at the Fitbit help site for further assistance and information.

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‎05-28-2023 10:22

In response to LZeeW

‎05-28-2023 10:22

Thank you so much for your advice.  I am a new user, still feeling my way around.  Thanks again..

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