02-02-2024
08:40
- last edited on
02-02-2024
12:50
by
ManuFitbit
02-02-2024
08:40
- last edited on
02-02-2024
12:50
by
ManuFitbit
Watch light won't stay on
Stopped giving reminders
Moderator edit: clarified subject.
02-02-2024 12:48
02-02-2024 12:48
Hi @Seniornurse1. Welcome to the community forums.
Thank you for taking the time to share the inquiry regarding reminders to move.
I'd like to know a few more details about the light that you are talking about. Do you refer to the light back on the device?
Let me know if you're having trouble to receive any other type of notifications or if this is happening only with the reminders to move.
In the meantime, make sure this feature is turned on following these steps:
If the feature is already turned on, you can also try changing the time when you can receive reminders to move. You can change the hours or days of the week that you track your hourly activity goal (for example, 10:00 a.m. to 5:00 p.m. on weekdays). You can find more information in this article.
In the meantime, make sure the Do Not Disturb Mode and the Sleep Mode features are turned off, as these features prevent the device from vibrating and receiving notifications, reminders and goal celebrations.
02-05-2024 15:21
02-05-2024 15:21
Got everything working for now!Thks
02-06-2024 10:06
02-06-2024 10:06
@Seniornurse1 Thank you for letting me know. I'm glad to know that.
I'd like to invite you to visit our Health & Wellness board where you can share your experiences, meet people and create new topics.
Have a great day.