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Charge 5 run logged inaccurate distance

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‎10-13-2021 07:45 - last edited on ‎10-14-2021 10:21 by Fitbit Moderator

‎10-13-2021 07:45 - last edited on ‎10-14-2021 10:21 by Fitbit Moderator

Hello,

 

I am on day three logging runs with the new Charge 5. Today I did a 5 mile run that logged as 5.22 with the fit bit. The 5 mile distance is legit and verified. I used the fit bit logging run exercise with gps on and not my phone. I am frustrated and disappointed I am getting inaccurate data. Is there anything else I need to do to calibrate or tips?

 

I bought the charge 5 so I don't have to take my phone with me. I had accurate results day one and two running 2 and 3 miles respectively.

 

Moderator Edit: Clarified subject

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20 REPLIES 20

‎04-15-2023 14:15

‎04-15-2023 14:15

It’s no ie April 2023 and my Chsrge 5, which seemed originally adequately accurate, is now recoding running distances far in excess of reality. The two 10k’s recently recorded at 11 and 12.5 km. I’ve tried all the advice, but currently the only thing the device records is the time I’ve spent running - useless and very frustrating 

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