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Charge 5 screen came apart

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‎04-09-2023 04:27 - last edited on ‎04-21-2023 06:59 by Moderator Alum

‎04-09-2023 04:27 - last edited on ‎04-21-2023 06:59 by Moderator Alum

Hello I have had a the screen of my Change 5 fall out today I pushed it back in the first 2 times but the 3 time I have now given up as it looks like it's not going to stay in and removed from my wrist as I'm sure it's not going to even be splash proof. I have no clue what to do now. Please help. 

 

 

Moderator edit: clarified subject 

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‎04-21-2023 07:02 - last edited on ‎02-12-2024 06:50 by Fitbit Moderator

‎04-21-2023 07:02 - last edited on ‎02-12-2024 06:50 by Fitbit Moderator

Hi, it's good to see you around the Fitbit Community, @Faymk37.  

I appreciate the information provided about this inconvenience with the Charge 5. 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they were able to provide you with some instructions. In this case, they will let you know how to proceed. 

Davide | Italian and English Community Moderator, Fitbit


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