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Charge 5 screen is black

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My screen is black after charging

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Moderator edit: subject updated for clarity

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Hi, welcome to the Fitbit Community forums, @Wellsy99

 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5. 

 

I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they were able to provide you with some instructions. In this case, they will let you know how to proceed. 

 

Have a great day. 

Davide | Italian and English Community Moderator, Fitbit


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