02-20-2023
19:10
- last edited on
02-21-2023
04:23
by
DavideFitbit
02-20-2023
19:10
- last edited on
02-21-2023
04:23
by
DavideFitbit
My screen is black after charging
Help
Moderator edit: subject updated for clarity
Best Answer02-21-2023 04:22
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
02-21-2023 04:22
Hi, welcome to the Fitbit Community forums, @Wellsy99.
Thank you for sharing all these details about the inconvenience you've been having with your Charge 5.
I've been informed that you already contacted the Customer Support team for further assistance with this and it seems they were able to provide you with some instructions. In this case, they will let you know how to proceed.
Have a great day.
Best Answer