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Charge 5 screen is green when I change clock App

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‎01-01-2023 18:32 - last edited on ‎01-03-2023 05:56 by Moderator Alum

‎01-01-2023 18:32 - last edited on ‎01-03-2023 05:56 by Moderator Alum

I have changed my clock the colours were as displayed for a few days then changed to a bright green background. I have tried many different clocks but the clock faces changes but the background colour is green 

I have tried to reset it but it is still the same. I have had the watch for 8 days and it’s frustrating me to pieces

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‎01-03-2023 05:55 - last edited on ‎12-03-2024 08:43 by Fitbit Moderator

‎01-03-2023 05:55 - last edited on ‎12-03-2024 08:43 by Fitbit Moderator

Hi, welcome to the Fitbit Community forums, @MCG25. 

Thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps. 

I've been informed that you already contacted the Customer Support team for further assistance with this. In this case, they will let you know how to proceed. 

Have a good day. 

Davide | Italian and English Community Moderator, Fitbit


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