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Charge 5 screen is unresponsive

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‎10-22-2021 11:38 - last edited on ‎10-23-2021 13:36 by Fitbit Moderator

‎10-22-2021 11:38 - last edited on ‎10-23-2021 13:36 by Fitbit Moderator

My Charge 5 is unresponsive and has only five dots across top of screen

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎10-23-2021 08:45

‎10-23-2021 08:45

Sorry to hear this, @Sampaine . Please try restarting your Charge 5. Instructions can be found here. 

Best Answer

‎10-24-2021 11:57 - last edited on ‎08-15-2023 05:19 by Fitbit Moderator

In response to SunsetRunner

‎10-24-2021 11:57 - last edited on ‎08-15-2023 05:19 by Fitbit Moderator

Welcome to the Fitbit Community, @Sampaine. It's nice to see you around and thank you for your help, @SunsetRunner.

@Sampaine Thanks for the details shared in your post. If the issue still persists after a restart, please try changing a clock face: How do I change the clock face on my Fitbit device?

Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.

Best Answer