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Charge 5 screen todo dim

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‎02-27-2026 08:15 - last edited on ‎02-27-2026 08:16 by Fitbit Moderator

‎02-27-2026 08:15 - last edited on ‎02-27-2026 08:16 by Fitbit Moderator

Have you changed the settings on the display brightness as I've had a Fitbit 5 for 2 years and I've restarted the watch and checked the display setting is set to Max but the display is very dim now and I can not see the display in daylight.
Have you changed the brightness settings to save the battery life, can I make the display brighter as it used to be very good and much brighter than my Fitbit 4 but now the Fitbit 5 is unusable in daylight.


Moderator Edit: Clarified subject

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‎02-27-2026 08:26

‎02-27-2026 08:26

Hi there, @isagan. Thanks for bringing this to my attention and for the troubleshooting steps you've tried. I'm sorry to hear that the screen of your Charge 5 is still dim. I understand your concern, we are here to help you. 

To better assist you, I suggest reaching out to our Support Team who will be able to take a closer look into this issue and provide further help. This form is only meant for you to use. Click here to get access to it. 

Maria | Community Moderator, Fitbit


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