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Charge 5 screen turned white

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‎10-20-2023 07:42 - last edited on ‎10-20-2023 14:53 by Fitbit Moderator

‎10-20-2023 07:42 - last edited on ‎10-20-2023 14:53 by Fitbit Moderator

My screen has turned white...no clock...nothing...but i think it is still tracking.  why did my screen turn all white and can't read anything on it.


Moderator Edit: Clarified subject

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‎10-20-2023 15:01

‎10-20-2023 15:01

Hi there, @Ejnancy2. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5. 

I've seen you contacted our Support Team after posting here and they've already assisted you. If you have any questions or concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

We hope to get you back on track soon. 

Maria | Community Moderator, Fitbit


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