Charge 5 screen went blank after water lock

[SpearC]

I set my water lock, went swimming, and tried to unlock water lock so I would not see a blank screen when I was out of the water. No Go. So I took my Fitbit 5 home and dried it in rice and tried the 3 pulse reset .... I got the logo but then got the blank screen. I unpaired and "forgot" my charge 5 on my iphone. I started the initializing and bluetooth pairing between my iphone and Fitbit charge 5. The iphone asked me to enter the Fitbit charge 4 digit code that is on the Fitbit screen. The Fitbit screen is blank. Is there another way of finding my 4 digit code?

Moderator edit: subject updated for clarity

[DavideFitbit]

Hi, thank you for sharing all these details about the inconvenience you've been having with your Charge 5 and for confirming that you already tried a few troubleshooting steps, @SpearC. 

There are a few steps that are recommended in case the device has an unresponsive screen, but it would be necessary to have the device set up in your account.

In this case, since you already tried the restart procedure with the charging cable and you continue to experience the same problem with the display not responding, I recommend that you get in touch with the Customer Support team for further assistance with this. They will let you know how to proceed. 

The best way to get help for this problem is to chat with us online or give us a call. You can click here to get connected.

See you around.