Charge 5 seems to be tracking swimming activities all the time

[skipnicklee]

Last Thursday I went for a swim, and used my Charge 5 to track it.

The battery died mid swim, so I was unable to end the exercise tracking.

having recharged and turned my Fitbit back on, it keeps tracking the “swim” - currently at 50h 43m at time of typing - and won’t track any other data.

it’s not counting steps, monitoring heart rate. I can’t start another exercise. I can’t end the swim. It just tells the time and keeps tracking this swim.

Restarting it has done nothing. I think it also keeps entering water lock mode, as it is very hard to wake it from sleep.

Any help much appreciated.


Moderator Edit: Clarified subject

[Rich_Laue · Accepted solution]

Have you tried turning off your swim recording? 

• Swipe up, you should see a Pause to tap 
• Tap finish
• Tap done