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Charge 5 setup

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‎12-10-2022 15:44

‎12-10-2022 15:44

Charge 5 is dark..how do i turn it on..it is fully charged

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‎12-12-2022 04:22 - last edited on ‎09-05-2024 11:58 by Fitbit Moderator

‎12-12-2022 04:22 - last edited on ‎09-05-2024 11:58 by Fitbit Moderator

@TooHTH Welcome to the Fitbit community!

If your Charge 5 doesn't wake up on double tap, please try to reset it following these instructions:

1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.
2.) Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
3.) Wait 10 seconds or until the Fitbit logo appears.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

View best answer in original post

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‎12-12-2022 04:22 - last edited on ‎09-05-2024 11:58 by Fitbit Moderator

‎12-12-2022 04:22 - last edited on ‎09-05-2024 11:58 by Fitbit Moderator

@TooHTH Welcome to the Fitbit community!

If your Charge 5 doesn't wake up on double tap, please try to reset it following these instructions:

1.) Connect your Charge 5 to the charging cable which has to be connected to a power source.
2.) Press the button located on the flat end of the charger 3 times within 8 seconds, holding each press for about 1 second.
3.) Wait 10 seconds or until the Fitbit logo appears.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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‎12-12-2022 19:44

In response to Talahthas

‎12-12-2022 19:44

Thanks! I followed those steps after my post and did get my charge set up. ☺️

Sent from my iPad
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‎12-13-2022 15:33

In response to TooHTH

‎12-13-2022 15:33

@TooHTH Glad I could help you. Thanks for your feedback!

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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