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Charge 5 showing date and time from two days ago

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‎03-01-2023 10:20

‎03-01-2023 10:20

Is this happening to anyone else?

 

Does this mean it's kaput?

 

Thank you

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5 REPLIES 5

‎03-01-2023 10:24

‎03-01-2023 10:24

By the way, I tried restarting it, and no improvement.

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‎03-01-2023 17:31

‎03-01-2023 17:31

Mine is doing the same thing, can't figure it out. Tried restarting it too

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‎03-02-2023 18:02

In response to Karendd52

‎03-02-2023 18:02

I also tried changing the face type/design, with no success.

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‎03-03-2023 01:23

‎03-03-2023 01:23

Same here..... found out that it did not connect with the app as from the 21th of februari. 

Nothing helps......

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‎03-03-2023 02:34 - edited ‎03-03-2023 02:35

In response to scottr99

‎03-03-2023 02:34 - edited ‎03-03-2023 02:35

I have had contact with helpdesk. 

After trying to connect again and do the 'close bluetooth, klick on button usbstick etcetera' they adviced me to shut down my telephone, open it again. Go to the fitbitapp in the 'settings' and there force the fitbitapp to shut down. 

After that go to the 'normal' fitbittapp and open it again. Then connect your fitbit with the app. 

It worked for me. My watch is updated and right on time 😁.

 

Hope you understand my translation and it works for you too. 

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