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Charge 5 shutting down

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My charge 5 keep shutting down mid workout… the only way to get it back is to put it on the charger… I’ve tried factory reset , turned off auto sync on my iPhone..and it still keeps happening..also I keep it fully charged before I start my workouts 

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After all the problems the past few months I’ve stayed wit Fitbit because I like all the features… I finally thought the problems were worked out and now this started happening … it seems to be only when I use gps outside for a walk or run..or starting a workout FROM the charge 5 (not when at the gym or just casually having it on my wrist ). I start out at 100 percent charge.. at around 2 hours it’s says battery low and shuts off… workout lost… when I get home and plug it in it’ll say 45 percent battery left … I think I’m about to give up on Fitbit .. I can’t afford to be buying a new device every year… so it’s probably time to just get a heart rate monitor and connect it to Strava and just use that… it’s too bad because I really like my charge 5 and really don’t want to give it up..

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