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Charge 5 software update

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‎05-10-2022 04:14

‎05-10-2022 04:14

When will there be a software update for the Charge 5 to fix the many bugs... especially the inability to track sleep reliably and accurately?  The sleep issue has been an issue since inception.  Your team should be working on it.  An estimate as to when a fix will be available will go a long way to assure your customers (if you care about us) you're working on it.

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‎05-11-2022 13:33

‎05-11-2022 13:33

Hi @CallMeNoName.

 

Unfortunately Fitbit doesn't announce update road maps ahead of time. The best way to see the latest FW available for your device is on the following page (here). When new FW is available it will also be listed on this page. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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2 REPLIES 2

‎05-11-2022 13:33

‎05-11-2022 13:33

Hi @CallMeNoName.

 

Unfortunately Fitbit doesn't announce update road maps ahead of time. The best way to see the latest FW available for your device is on the following page (here). When new FW is available it will also be listed on this page. 

Community Council Member

Nathan | UK

Looking to get more sleep? Join the conversation on the Sleep better forum.

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‎06-10-2022 18:14

‎06-10-2022 18:14

I have had my charge 5 for about a week.  Today it said I was sleeping at the time I was going for a walk!

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