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Charge 5 steps not showing correct calorie burn

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‎05-28-2022 00:15

‎05-28-2022 00:15

My charge 5 has calculated 45 calories burned during a 52 minute walk today. Similar yesterday, but working fine all days before. Not sure what has happened/ changed or how to reset so it is calculating correctly. Any advice greatly received. Thanks.

Best Answer
3 REPLIES 3

‎05-28-2022 08:31

‎05-28-2022 08:31

Check your weight, that it didn't get set to something unreasonably low, like off by a decimal point.

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer

‎05-28-2022 09:05

In response to JohnnyRow

‎05-28-2022 09:05

Thanks for sharing, much appreciated. My weight listed is still the same. I haven’t changed anything in the device, dashboard or app. It’s weird.


Thanks
Kelly
Best Answer
0 Votes

‎05-28-2022 09:48

In response to K3lly8

‎05-28-2022 09:48

How about the heart rate chart in Exercise Summary.  Does it look reasonable, or just flat, very low?

In daily calorie burned chart, is it that low and constant all day long?

Before posting, re-read to see if it would make sense to someone else not looking at your Fitbit or phone.

Best Answer