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Charge 5 steps reduced adter exercise

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‎11-12-2022 10:30

‎11-12-2022 10:30

I have a Charge 5, today I was out from 510  to 715 am, Intermittent running n walking, covered over 10.miles amd 20000 steps as show by my fitbit, after getting  back home and a shower it was dialed down to 17K steps and abou 8miles and finally settled to 13.5k steps and 6.6 mils and now it's stabilized and again recording activity, is there any way to recover this and or reset to ensure this does nit happen again

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‎11-13-2022 07:23

‎11-13-2022 07:23

After initially logging my sport activity, when I looked hours later it was gone! This happened Saturday. 

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‎11-14-2022 01:20

‎11-14-2022 01:20

Time to agree that the Charge5 is just not that tracker. I've dealt with the same issues both ways - Taking away over 6k steps that I took after sports activity, and then adding >6500 steps I did not take to my step count the next day. 

Lost all history too. 

 

I'm very dissapointed at Fitbit for this. 

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