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Charge 5 stopped tracking my HRV and breathing data

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‎09-02-2023 21:49 - last edited on ‎09-04-2023 04:57 by Fitbit Moderator

‎09-02-2023 21:49 - last edited on ‎09-04-2023 04:57 by Fitbit Moderator

During past two weeks HRV and breathing data on my Charge 5 stopped registering. (I have not changed how i use it!) Any ideas?

 

Moderator Edit: Clarified subject

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‎09-04-2023 04:58

‎09-04-2023 04:58

Hi there, @SweHawkeye. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

I've seen you contacted our Support Team after posting here and they've already assisted you. If you still need help or have any questions/concerns regarding the outcome of your case, please feel free to contact our team back for further assistance.

Maria | Community Moderator, Fitbit


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