Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charge 5 stopped tracking my sleep stages and health metrics data

Replies are disabled for this topic. Start a new one or visit our Help Center.

Repeat problem. Charge 5 only recording simplified sleep and no health metrics for last 12 nights. Have repeatedly restarted device. It appears no new download available.  Very fed up. 

Moderator Edit: Clarified subject

Best Answer
5 REPLIES 5

Do you pay for premium?

 

Best Answer
0 Votes

I do. 

Best Answer

Same here! I pay for premium also. This last update is horrible! Whoever did the programming for this update needs to fix it. I don't have money to just throw away. I wish they would just leave things well enough alone. 

Best Answer

SAME!!! I haven't gotten ANY sleep tracking for 3 days now, and when it DOES show any, it's usually about 1 or 2 hours, which I know is not all. I've restarted it many times, and nothing changes. Also have tried wearing the charge 5 several areas on my wrist. SO fed up!!

Best Answer

It’s become terrible since the update, only like one night out of 10 do you get full stats!

Best Answer
0 Votes