Charge 5 stopped working

[Ak2116]

Fit stopped working all of a sudden 

What can I do to fix this ?

Moderator Edit: Clarified subject

[Gr4ndp4]

Hi, @Ak2116 Can you please provide more information? The usual advice is to restart your Charge 5 -

How do I restart my Fitbit device? - Fitbit Help Center provides advice & guidance. This video demonstrates the process. 

Let us know by posting here again.

Cheers

[Ak2116]

Thanks for the troubleshoot advice 

It is working now 👍

[Gr4ndp4]

Hi, @Ak2116, Great, I'm pleased you fixed it.

Cheers

[Ak2116]

It is not working again 

Black screen appeared again 

[Gr4ndp4]

Hi, @Ak2116, I'm sorry to hear your problem has not gone away. Is your Charge 5 battery fully charged? Check the Fitbit app on your phone. If it is not showing charge review this article Why isn't my Fitbit device's battery charging? - Fitbit Help Center If fully discharged it will need at least 60 minutes on a live USB socket before you see any sign of life.

You might like to review this thread (even though it's more than two years old)  Solved: Charge 5 screen is blacked out and won't start - Fitbit Community  

I hope this helps, let us know how you get on.

Cheers