Charge 5 stops tracking sleep when I go to bathroom

[beuwolf]

Hey all,

So.. new to Fitbit, just got a Charge5 a week or so ago. I go to the bathroom sometimes around 3 or 4 am or so. Its like 10 steps away. Last night, I had good sleep, looked at my record and it said 2.5 hours, fair. Yet, I woke up at 8:30 with the one bathroom break.

I have done this a few times and it did not stop the sleep record. Today it did. I find it odd.. I assumed that it could tell using the sensors when we were sleeping. How else does it monitor REM, etc? I am curious how the sensors under the watch are able to determine that. I am guessing it has to do with heart rate, and maybe the angle the unit is resting at? 

If that is the case.. what would cause it to not work sometimes? I would assume after I went back to bed, it would pick up on my lower heart rate, and continue with the sleep record. 

Even if we go down and get a drink, then come back to bed, it should pick up on the break period, and then more sleep and accumulate all that, right?

I just want to make sure there isn't a) something wrong with my unit or b) something I need to tap/do on the unit to let it know I am going back to sleep.

Moderator Edit: Clarified subject

[BraulioFitbit · Accepted solution]

Welcome, @beuwolf! It's great to see you around.

Thanks for the details provided. Charge 5 and the other Fitbit devices will track your sleep automatically based on your movement, heart rate, etc. When you wake up and walk a few steps, your device will detect this movement to know that you're awake so it'll interrupt the sleep tracker. For this reason you may see a split on the sleep graph. You can check this help article for more details: How do I track my sleep with my Fitbit device?

When your body is completely at rest and you haven’t moved for about an hour, your Charge 5 records that you’re asleep. So you don't have to tap or press anything on your device to start tracking your sleep again.

On a side note, I moved your post to the Charge 5 board to keep our Community organized.

See you around.

[Rover53]

It just that the Charge 5 seems more sensitive to this compared to Charge 4. The 4  it was fine to just walk a few steps to bathroom and return to bed and then have one sleep stat.

[BFDave]

It appears the split tracking problem is the lost hour of record as one returns from water or bathroom short beak and Fitbit device has to then see a new and fresh hour of stillness to re-detect sleep commencing again, so the split record is not accurate either. This has happened repeatedly for me as I awake to hit bathroom for 4 min. nightly between 2-4AM. It then provides a 65 up to 74 score due to time awake and is wholly inaccurate, split cycle aside.

[Azaharfran]

I also have this problem.  If I go to the bathroom say at 5 am, and then come back to bed and sleep until 8, the tracker has only recorded my sleep until.5am and not the sleep between 5 and 8 am

[Brenk1]

Same problem and too frequently over the last week especially. I need to visit the loo twice nightly and on four occasions in the last week I’ve had two hour plus gaps on my sleep log when I know for certain I was asleep for more than half that time. It’s a bit depressing when you have sleep issues as it undermines your confidence that things are improving.