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Charge 5 stuck on "Set up Wallet"

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‎02-22-2023 09:44 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

‎02-22-2023 09:44 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

Is there a way to turn off the wallet that keeps popping up on my Fitbit monitor? It's really annoying and I'm not wanting to upload any information to the wallet. Any information would be helpful. Thanks. 

Moderator Edit: Clarified subject

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‎02-23-2023 03:32 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

‎02-23-2023 03:32 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

Welcome to the Fibit community, @Copper1971!

To stop your Charge 5 permanently asking to set up Fitbit Pay, please go to your Fitbit dashboard first

Fitbit Dashboard 

Now click on the gear icon in the upper right corner and select Charge 5 to get to your device's settings. In the list of available settings then scroll down to FITBIT PAY. Select that and click on Deactivate Fitbit Pay. Finally sync your Charge 5 with the Fitbit app on your phone to transfer changes.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7

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‎02-23-2023 03:32 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

‎02-23-2023 03:32 - last edited on ‎06-06-2023 06:51 by Fitbit Moderator

Welcome to the Fibit community, @Copper1971!

To stop your Charge 5 permanently asking to set up Fitbit Pay, please go to your Fitbit dashboard first

Fitbit Dashboard 

Now click on the gear icon in the upper right corner and select Charge 5 to get to your device's settings. In the list of available settings then scroll down to FITBIT PAY. Select that and click on Deactivate Fitbit Pay. Finally sync your Charge 5 with the Fitbit app on your phone to transfer changes.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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0 Votes

‎02-23-2023 06:03

In response to Talahthas

‎02-23-2023 06:03

Thank you so much! 👍😊Sent via the Samsung Galaxy A11, an AT&T 4G LTE smartphone
Best Answer

‎02-23-2023 09:37

In response to Copper1971

‎02-23-2023 09:37

@Copper1971 You're welcome, thanks for your feedback!

If you have any more questions, please do not hesitate to come back.

Stefan
Charge, Charge HR, Blaze, Versa, Versa 2, Charge 5, Charge 6, Versa 4, Aria, Aria 2, Pixel 4a, Pixel 7
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