Charge 5 sux

[Ardisoliver]

This is my 9th page trying to contact support. 3-4 times a week I have to futz with my watch and go online, and shut off Bluetooth, turn back on, and it doesn’t work half the time! I have 2-3 days a week that don’t register ANYTHING. this is the second charge 5 that this has consistently happened. Anyone know some other device that actually works? I’ve had it!

[Odyssey13]

here are the support contacts I've gleaned over the years on the forums.

when there is someone available, chat is an option. Phone or Twitter works well, too.

https://myhelp.fitbit.com/s/support?language=en_US 

Support is limited by the number of representatives available at a given time and the hours of operation. Chat lines are open when they have live help.
USA: call (877) 623-4997
UK: call 0800 069 8505
INDIA: call 000 800 050 1057
IRELAND: call 01 691 7502 (country prefix: +353)
Other contact options:

USA: click

Canada: click for options