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Charge 5 swim tracking not showing laps

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‎06-25-2024 12:42 - last edited on ‎06-26-2024 13:06 by Fitbit Moderator

‎06-25-2024 12:42 - last edited on ‎06-26-2024 13:06 by Fitbit Moderator

Upgraded my original Versa to the Charge 5. Thought I was getting more functionality. Unfortunately, it seems the swim tracking has changed to no longer show laps while swimming. It only shows time elapsed which I don't need. Now I still have to mentally keep track of laps. Please add back the functionality to track laps as that is what many swimmers need. Thank you. 

 

Moderator edit: edited title to clarity.

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‎06-26-2024 13:13

‎06-26-2024 13:13

Welcome back to the community, @PattieL1108.

Thanks for letting me know about this situation with the laps on your Charge 5.

I recommend you to restart your Charge 5 and try to manually start the exercise, in case you're not doing it. Let me know how it goes, please.

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