Charge 5 syncing issues

[Lle70]

Device wouldn't sync and when it finally did it skipped the current day

Moderator Edit: Clarified subject

[MarreFitbit]

Hi there, @Lle70. Welcome to the Fitbit Community Forums. Thanks for the details provided in your post about the issue with your Charge 5.

Since when you've been experiencing the syncing issues? Did you perform some troubleshooting steps to solve the syncing issue? If so, when was the last time sync of your Charge 5 before performing those steps? While reading your post, it seems like your Charge 5 was not able to sync lately (I mean, not just the day you posted here, but previous days).

If the above describes your situation, that would explain the issue you're having now. Please note that it's an expected behavior as you should've logged in to sync your Fitbit device before unpairing it. Going a bit deeper into this, note that most Fitbit devices store up to 7 days of detailed minute-by-minute data. If you wait longer than 7 days before syncing, you may only see the most recent week's detailed data. Summary data (calories, distance, steps, and floors) will be stored for 30 days. Nevertheless, if your Fitbit device was unpaired from your Fitbit account during this period of time, neither the 7 days can be recovered or restored. 

Nevertheless, if you remember the exact amount of steps or the name of the activity you performed, you can try manually logging the activity. For more information, see How do I manually log exercises in the Fitbit app?

Also, I'd like to ask you if the syncing issue was fully solved?

[Lle70]

Thank you for the info. I actually sync every morning so I can check my
sleep. It finally worked but only gave me half the night's sleep. This is
the second time this has happened. I will see what happens tomorrow
morning. Thx again

[Julian137]

I have the same problem. It just gives up syncing and I lose data all the time. It's about time to check out the competition. Fitbit is awful.